Getting started with your Trezor hardware wallet

1. What you'll need before you begin

Unbox your Trezor and have a computer (or mobile device), the supplied USB cable, and a private quiet place ready. Avoid public or shared computers for the first setup. Make sure you downloaded the official Trezor Suite or use the official web start flow to ensure authenticity and the best experience.

2. Verify authenticity & power up

Inspect the packaging and holographic seal for tampering (if present) and connect the device. The screen on a genuine Trezor will display a welcome message — the device will never ask you to reveal your wallet backup over the internet. If anything looks suspicious, contact official support.

3. Install Trezor Suite or continue in browser

For a desktop-first experience, download and install Trezor Suite. Alternatively, choose the official web interface from the start page; both flows will guide you through firmware checks, PIN creation and wallet backup.

4. Initialize device, firmware & PIN

During initialization, the device will recommend updating firmware if needed — follow on-device prompts. Choose a strong PIN (longer is better) and never store PINs or seeds digitally. The PIN protects the device; repeated wrong attempts will increase delays as a security measure.

5. Create and secure your wallet backup

Trezor uses a wallet backup (seed) generated by the device — write it down on the supplied card or a secure physical medium and store it offline. Trezor documentation insists: never photograph, email, or store your backup in the cloud. Consider advanced backup options or multi-share standards only after you understand them.

6. Using Trezor Suite & day-to-day operations

Once set up, use Trezor Suite to manage coins, send/receive, view portfolio and apply advanced settings. Always confirm addresses on the Trezor device display before approving transactions — the host app may be compromised while the device display is your single source of truth.

7. Updating firmware & maintenance

Keep your firmware up-to-date — the official flow will prompt you when updates are available. Firmware updates often include security and compatibility improvements. Do not install unofficial firmware.

8. Troubleshooting & official support

If something goes wrong (unresponsive device, shipping problems, doubts about authenticity), contact official support channels or consult the guides and community. Avoid third-party “fix” services that ask for your backup or PIN.

Quick safety checklist

• Only use official Trezor software or the official start URL.
• Never share your wallet backup or PIN with anyone.
• Verify transaction details on the device screen before approving.
• Keep backups in a physically secure location; prefer fire/water-resistant storage.
• Contact official support for order/shipping or suspicious tampering.

Official resources

Below are direct official pages to help at every step. Open them in a new tab and follow the step-by-step guides.